GDPR & Privacy Notice

Last updated: 7 May 2026

At Volt Cable, we are committed to protecting your personal data and respecting your privacy. This GDPR & Privacy Notice explains how we collect, use, store and protect personal data when you visit www.voltkab.com, contact us, submit an inquiry or otherwise interact with us.

1. Who We Are

Data Controller: Volt Cable
Registered address: Majakovski 7 Skopje/North Macedonia
Email: info@voltkab.com
Phone: +389 71 671 757

If you have any questions about this notice or about how we process your personal data, you may contact us using the details above.

2. Scope of This Notice

This notice applies to the website www.voltkab.com and to personal data collected through:

contact forms on our website,
e-mail communications,
telephone or WhatsApp communications,
business inquiries and partnership requests,
marketing and sales communications,
logistics, supplier or transportation partner communications,
website usage and technical data collected through the operation of the website.

3. What Personal Data We May Collect

Depending on how you interact with us, we may collect and process the following categories of personal data:

a) Information you provide directly

Full name
Company name
Job title
E-mail address
Phone number
Country
Subject of inquiry
Message content
Any documents or attachments you send to us

b) Business and transactional information

Information related to product requests
Quotation requests
Order-related communications
Supplier or logistics partnership information
Contractual and commercial correspondence

c) Technical and website usage data

IP address
Browser type and version
Device information
Date and time of access
Referring pages
Website interaction data
Server and security log data

d) Cookies and similar technologies

We may use cookies and similar technologies that are strictly necessary for the operation, security and functionality of the website. If non-essential cookies such as analytics or marketing cookies are used, they will be processed in accordance with applicable law and, where required, on the basis of your consent.

4. How We Use Your Personal Data

We may use your personal data for the following purposes:

to respond to your inquiries and requests,
to provide information about our products and services,
to communicate with customers, suppliers, logistics partners and other business contacts,
to prepare quotations and manage commercial discussions,
to manage contracts, orders, supply and delivery-related processes,
to operate, secure and improve our website,
to maintain records of communications and business relationships,
to comply with legal, regulatory, tax and accounting obligations,
to establish, exercise or defend legal claims,
to send business communications where permitted by applicable law.

5. Legal Bases for Processing

Where GDPR applies, we process personal data on one or more of the following legal bases:

Performance of a contract or taking steps prior to entering into a contract,
Compliance with a legal obligation,
Legitimate interests, such as operating our business, responding to inquiries, managing supplier and customer relationships, securing our website and improving our services,
Consent, where consent is required, including for certain cookies or specific marketing communications.

6. Sharing of Personal Data

We may share personal data, where necessary, with:

hosting and IT service providers,
website maintenance and technical support providers,
e-mail and communications service providers,
logistics, customs, transport and supply-chain partners where relevant,
professional advisers such as lawyers, accountants and auditors,
public authorities, regulators, courts or enforcement bodies where required by law,
affiliated business partners where relevant to the requested service or transaction.

We do not sell personal data.

7. International Data Transfers

Because our business operates internationally, personal data may be processed or accessed in countries outside the European Economic Area. Where this happens and where GDPR applies, we will take appropriate steps to ensure that personal data is protected in accordance with applicable data protection law. Such measures may include the use of Standard Contractual Clauses or other lawful transfer mechanisms where required.

8. Data Retention

We keep personal data only for as long as necessary for the purposes described in this notice, including for legal, accounting, contractual and compliance reasons.

As a general approach:

contact form inquiries are kept for as long as necessary to respond and follow up,
customer and supplier communications may be kept for the duration of the business relationship and a reasonable period afterwards,
contractual and transactional records may be retained for longer where required by applicable law,
technical logs may be retained for security, diagnostic and operational purposes for a limited period.

When personal data is no longer required, we will delete it or anonymize it where appropriate.

9. Your Rights

Where GDPR applies, you may have the following rights, subject to applicable legal conditions and limitations:

the right to be informed,
the right of access,
the right to rectification,
the right to erasure,
the right to restriction of processing,
the right to data portability,
the right to object to processing,
the right to withdraw consent at any time where processing is based on consent,
the right to lodge a complaint with a competent supervisory authority.

If you would like to exercise any of these rights, please contact us at info@voltkab.com.

10. Cookies

Our website may use cookies and similar technologies for technical, functional, analytical or security purposes.

If non-essential cookies are used, we recommend implementing a separate Cookie Notice and a compliant cookie consent mechanism that allows users to accept or reject optional cookies where required by law.

11. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, misuse, loss, destruction or alteration. However, no website or online transmission method can be guaranteed to be completely secure.

12. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of those external websites. We recommend reviewing their privacy notices separately.

13. Children’s Data

Our website and services are intended for business and professional communications. We do not knowingly collect personal data from children through this website.

14. Changes to This Notice

We may update this GDPR & Privacy Notice from time to time in order to reflect legal, technical or business developments. The updated version will be published on this page with a revised “Last updated” date.

15. Contact Us

If you have any questions, requests or concerns regarding this GDPR & Privacy Notice or your personal data, please contact:

Volt Cable
Majakovski 7 Skopje/North Macedonia
info@voltkab.com
+389 71 671 757